TERMS & CONDITIONS
Valid for all products and services sold on www.eroma.no to end-user customer.
Seller is Horn of North AS hereby mentioned as «we» or «us». Buyer is the person who is mentioned as customer or buyer in the order, hereby mentioned as you or yours. Horn of North is a registered company in Norway with VAT 912 764 982.
All prices are shown in Norwegian Kroner (NOK) and are included Norwegian VAT of 25%. Delivery charges are shown before confirmation and payment.
We accept VISA Electron, VISA and MasterCard on our website. Secured with SSL certificate. All data is encrypted.
We offer worldwide shipping for all of our products. Charges may vary from region to region, but we try to keep it low as possible. We use postal service as delivery method.
Orders are normally dispatched within 1-3 days from our warehouse in Oslo. Out of stock products are displayed on our website and are not possible to order.
We do not offer Tax-free shopping. You as customer is obliged to pay customs duties upon delivery.
If package is damaged upon delivery, you need to take photos, normally 2-3 and add a short description of what happened, send it to us via e-mail or chat on www.eroma.no. We will then inquire with delivery company.
We offer two types of delivery. Default is without tracking but you can also order with tracking.
Delay may occur by 3rd party during which we dont take any responsibility for.
Norwegian customers only (Angrerett)
Act of cancellation gives you right to regret your purchase. We offer 30 days money-back guarantee after delivery.
Regret of purchase is valid when product is returned in same condition as it was delivered. We need a message upon returning to approve.
All shipping costs on returns must be covered by buyer. We will return your purchased product amount within 30 days in NOK to your Norwegian bank account when package is recieved by us.
Contact us for form.
We proceed only with data you give us, which is necessary to deliver products to you. If you have any kind of questions regarding personal data you can contact us. We are under the regulation of General Data Protection Regulation (GDPR) / (EU).